
Support Details
|
| Standard Support | |
| Support Calls per Month | Unlimited |
| Product Support via E-mail | Yes |
| Product Support via Web | Yes |
| Toll FREE Phone Support | Unlimited |
| FREE Training | Two 30 minute audio conference training sessions during initial implementation. |
| Dedicated Studio Director Representative / Proactive Studio Health Check | Yes, you'll have a named point of contact that will work to understand your unique business needs and provide proactive advice to help your studio effectively use The Studio Director solution and to better utilize today's technology |
| Automatic Backups | Yes, nightly |
| On-Line Knowledge Base | Yes |
| FREE Automatic Application Upgrades | Yes |
| Archive CD of Your Studio Data upon Request | Yes, FREE |
Standard Support is included at no additional charge in all solution options.
See the
pricing page for the licensing and support prices specific to your business.
|
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