ACH Help Guides

Have questions about ACH Payments?

Below you’ll find help guides to show you how to use ACH Payments or answer merchant questions you may have about processing.

Save & Switch Default Payment Methods

ACH Transaction Statuses

ACH Notifications

ACH Returns & Chargebacks

ACH Funding Time

Authorizations for ACH Transactions

Refunds, Voids, & Payment Adjustments

Contact Customer Care

For questions about your merchant account, fees, processing, funding please reach out to PaySimple Care.

For Studio Director software questions please reach out to Studio Director Care