How to Start A Baby Swim School
If you’re thinking about offering baby swim classes, you’re in for a treat. Inviting parents and babies to come and enjoy baby swim lessons together is one of the nicest ways to create an atmosphere where both can have fun while the baby gets used to the water and the feeling of “swimming” for the […]
How to Manage Customer Service in a Digital Economy
Thanks to technology, our world moves faster than ever, and so does information. Where customer service once meant talking face-to-face with someone, it now tends to take the form of emails, online reviews, and anonymous (and sometimes false) complaints. What are the new rules for managing customer service in a digital economy? What do all […]