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Our company puts a premium on customer support. We practically don’t sleep to assist you promptly whenever you wish. Whatever means of communication you prefer, you can easily reach our help + support team in a trouble-free way. Rest assured that you can quickly get in touch with an expert and permanently fix your issue.  

WHAT'S INCLUDED

Standard Support
 

Monday Through Friday, 9am-5pm Mountain Time
Support Calls per Month

Unlimited

Product Support via E-mail

Yes

Product Support via Web

Yes

Toll FREE Phone Support

Unlimited

FREE Training

Audio conference training available upon request

Friendly, knowledgeable staff

Our support staff will work to understand your unique business needs and provide proactive advice to help your studio effectively use The Studio Director solution and to better utilize today's technology

Automatic Backups

Yes, nightly

On-Line Knowledge Base

Yes

FREE Automatic Application Upgrades

Yes

Archive CD of Your Studio Data upon Request

Yes, FREE


*Standard Support is included at no additional charge in all solution options.